Return & Refund Policy
Return & Refund Policy
Last Updated: [Insert Date]
Due to the personal and handmade nature of our scrunchies, all sales are final. However, we’re committed to customer satisfaction.
Damaged or Incorrect Items:
If your item arrives damaged or you received the wrong product:
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Contact us within 7 days of delivery
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Include your order number and a clear photo of the issue
We’ll review and, if eligible, offer a replacement or store credit.
Non-Returnable Items:
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Opened or used items
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Custom or bulk orders
We reserve the right to refuse refunds on items returned without prior communication.